ToppsFootball - FAQs

If you find you have a question about ToppsWorld please take a look through the frequently asked questions below

Parents

Q. What does registration for ToppsWorld cost?

A. Registration for ToppsWorld is free. 

Q. Is ToppsWorld a safe environment for my child?

A. ToppsWorld is a safe online environment that allows your child to enjoy the game play of Match Attax. For safety reasons there is no chat in Topps World and Match Attax Live. The game is also free from advertising.


Customer Services

Q. Can I change my team name once it has been created?

A. No unfortunately you cannot. This is because your team name is your unique identifier and is used across the league tables and in the lobby to help your friends find you. To avoid disappointment make sure you spend some time choosing your team name. You can access the team name generator via your profile page

Q. Who can help me with my account problems?

A. Please address your enquiry to info@toppsfootball.co.uk

Q. I cannot login anymore - what can I do?

A. Please check that you have the correct username and password to log-in. A forgotten password facility is available at this link. Simply enter the email address the account is registered to. If you continue to have problems please address your enquiry to info@toppsfootball.co.uk

Q. I forgot my login details - what can I do now?

A. A forgotten password facility is available at this link. Simply enter the email address the account is registered to and your details will be reset.

Q. How can I reset my password?

A. Please address your enquiry to info@toppsfootball.co.uk


If you still have questions that were not covered above please feel free to open a support ticket and we will get back to you. Open a Ticket.